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Your Question Was...
 
Majordomo does not respond to my help message requests or the message that I have sent ends up in my regular mail box

This particular error is usually the result of one of two situations:
  • Your account has an MX Record associated with it. There is no fix for this. With an MX Record associated with your account, our servers do not handle the mail; therefore, the Majordomo mailing list never even sees the request.

  • You have email forwarding/redirect set up on your account so that all of your email is being sent to something other than your primary pop box.
    To fix this situation, you must allow all mail associated with Majordomo to go to your primary pop box. This can be accomplished by adding the following entries to your email forwarding/redirect configuration in your control panel.
    majordomo@(domain-name) -> (user-name)
    (list-name)@(domain-name) -> (user-name)
    (list-name)-request@(domain-name) -> (user-name)
    (list-name)-outgoing@(domain-name) -> (user-name)
    (list-name)-owner@(domain-name) -> (user-name)
Should you continue to have problems with this situation please submit a request to our Technical Support Department, by clicking here.

 
 
 
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