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OUR GUARANTEES
 
Our Guarantees
As Internet continues to evolve, fast loading speed is becoming essential to building a successful online presence. We are excited to be the first web hosting provider to offer a Fast Site Guarantee on all hosting accounts.
Anthony Bourov - CTO, ADDR.com
  30 Day Unconditional
Money Back Guarantee
  99.9% Uptime Guarantee
  Fast Site Guarantee
  Our Prices will Never
Increase Guarantee
  Immediate Account
Activation Guarantee
 
 
 
 
Hosting your Website with ADDR.com guarantees you reliable service, exceptional value, immediate account activation, and unmatched support. Whether you're interested in switching hosting providers or launching a site for the first time, we have a plan that's right for you. ADDR.com services are backed by one the most satisfaction-driven set of guarantees. Take a look:
  30 day unconditional money back guarantee
ADDR.com offers a full and unconditional, 30-day money back guarantee on all web hosting packages. If for any reason our services do not reach or exceed your expectations, please let us know within the first 30 days of service and we will issue a complete refund. No questions asked. With this guarantee you can try out our services, systems, and hosting features absolutely risk free.
  99.9% uptime guarantee
ADDR.com’s proven record and current standing monthly average of an aggregate monthly 99.9% network uptime sets a new standard for reliability. This translates into just minutes of downtime per month. Something very rare in today's industry. Read on to find out why we have excellent uptime and why we can guarantee this!
How can ADDR.com guarantee this reliability/uptime?
The strength of our infrastructure and support systems makes it possible for ADDR.com to offer an industry-leading 99.9% Guaranteed Uptime policy, covering all Websites hosted on our servers. Subject to the terms of the Guaranteed Uptime policy ('SLA'), a customer's Website will be up and available at least 99.9% of the time in any given calendar month, or the customer will receive a credit towards his or her next month's Web hosting services, according to the current Service Level Agreement.
The Guarantee
In the event that your website's availability is less than 99.9% of the time within a month, ADDR.com will credit the following month's service fee according to the ADDR.com Service Level Agreement. The domain name bearing account being credited must still be active on our systems during the month following the downtime to receive credit. Maximum credit shall not exceed the basic monthly service charge for the affected month. Credit can only be applied to services for the specific domain name that experienced the downtime and does not have a cash value.
  fast site guarantee
Internet users are impatient. A Zonal Research study found that if your site doesn't load in 8 seconds, up to 1/3 of your visitors will leave.
Faster is Always Better!
Savvy eBusinesses recognize that simply having a web presence is no longer enough to succeed. They need reliable, high-performance websites that load quickly. If you have a business on the web, you know how important your site loading speed is. If your pages do not load swiftly, you are losing money.
What we do
At ADDR.com, our customers enjoy faster page loading and script execution thanks to the caching and compression technologies that we've installed, as well as our dedication to proper and proportionate load balancing of shared web hosting sites per a given server. ADDR.com views load speed as one of the most essential attributes of a successful web hosting solution and has built and maintains its network and server infrastructure around the following fundamental principles:
The cost associated with ensuring high performance systems which yieldfast server response and deliver optimal load speeds for clients' sites is relatively low. However, the opportunity cost of having slow websites is far greater. In this competitive industry, ADDR.com sets itself apart by placing major emphasis on website performance.
It is an ongoing effort to sustain an optimized infrastructure.
As new technologies arise which have the potential to improve performance, ADDR.com should seriously consider employing these systems in the context of its existing web hosting platform.
  our prices will never increase guarantee
When you select ADDR.com as your web hosting solutions provider, ADDR.com will honor a price-freeze on your selected plan, ensuring that the cost for that service will never be increased. This means that you are locked into a set monthly fee as long as you remain a client of ADDR.com.
  immediate account activation guarantee
ADDR.com guarantees that your hosting account will be activated and ready for use within minutes of sign-up, or your next month is FREE. It's as simple as that. Upon submission of the online order form, you will receive a confirmation e-mail with your password and instructions on how to get started. When placing your order be sure to specify a proper email address to ensure receipt of this information.
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