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  Email Error Messages ...
Mailbox is locked ...

Error:  "Cannot get lock. Mailbox in use."

Cause/Description:  This error message means that your mailbox is locked.  This can happen if you are disconnected while still checking for email.

Solutions:
  1. If you stop checking your email, it will usually unlock itself after a while. This process could take up to 3 hours.

  2. You will need to contact technical support, by clicking here or via telephone (720-489-9969), and they will unlock it for you.

 
     
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