To upload your files using Fetch, enter the following information
into the fields below:
Host Name: ftp.username.addr.com
"Your eight character,
truncated user name"
Your case sensitive password
/public_html (all Website files
need to be uploaded here)
Once in the "public_html" directory, you can "put"
your files into your site by clicking the "Put" button
or you can "get" files from your site by clicking the
When placing .jpegs, .gifs, sounds, .mp3s, or any file other than
text documents in your site, you will need to select the "Raw
Data" transfer method.
When placing text documents or .html pages, you will need to select
the "Text" transfer method.
If you are behind a firewall or using a proxy server, you will need
to choose "Preferences" under the "Customization"
menu. Once the panel opens, click on the "Firewall"
tab and click the "use passive mode transfers" checkbox.
You should now be ready to upload.
** If you are having trouble connecting, you may need to put "ftp##.username.addr.com"
as the Host Name. ## refers to your server number. If
you are unsure of this, please contact us **