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How do I upgrade my account? |
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You are free to
upgrade your account anytime at no additional charge.
Simply contact
our Technical Support Department and let us know which
package you would like to upgrade to. |
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How long until my domain name is transferred
to your servers? |
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Generally, the
transfer of a domain name will take anywhere from 2
to 4 days. However, ADDR.com offers immediate
account activation and your site is always accessible
at "www.yourusername.addr.com". |
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What is an "InterNIC" charge and how
much is it? |
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InterNIC charges
refer to the annual fees of domain names. The
charges (Network Solutions only and prices subject to
change) are as follows: $35 per year for a .com, $30
for a .net, $25 for a .org, and $50 per year for .ws,
.cc, and .tv. Network Solutions is currently offering
a discount for registering a domain name for multiple
years in advance. |
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What address do I publish to if I use
FrontPage? |
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First make sure you have FrontPage
extensions, and then always publish to: "http://www.yourusername.addr.com" |
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If I used FrontPage to design my site,
can I use an FTP program to upload it? |
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If you designed
your site with FrontPage, you should always use
the "Publish Web" feature for uploading your files.
Using FTP can corrupt the bits of FrontPage specific
HTML code, causing your page(s) to appear incorrectly. |
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What is an FTP program and how do I
use one? |
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Please
click here for a brief FTP tutorial. |
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What should I use as "Host Name/Address"
with my FTP program? |
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Please use "ftp.addr.com"
as the host name/address or if you publishing from behind
a firewall, please use ftp##.addr.com. Where ##
is the number of the server that you are hosted on.
If you are unsure of this, please
contact us. |
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How do I set up a GuestBook on my site? |
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Please click
here to activate your Guestbook. |
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I have set up my GuestBook, now where
do I access it? |
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Your GuestBook is always accessible
at "www.yourdomain.com/guestbook" |
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Can I edit my GuestBook to look how
I want? |
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Yes, please edit the "guestbook.html"
file only. |
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Where can I find additional information
on the setup of my Guestbook? |
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Additional information may be found
here. |
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How do I set up a WWWBoard on my site? |
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Please click
here to activate your WWWBoard. |
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I have set up my WWWBoard, now how
do I access it? |
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Your WWWBoard is always accessible
at "www.yourdomain.com/wwwboard" |
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Can I edit my WWWBoard to look
how I want? |
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Yes, please edit the "wwwboard.html"
file only. |
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Where can I find additional information
on how to use and setup my WWWBoard? |
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Additional information may be found
here. |
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How do I setup a Search Tool on my
site? |
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Please
click here to activate your Search Tool. |
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What can the Search Tool be used for? |
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The Search Tool can be used to search
for specific text strings within your Website. |
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Can I modify how my Search Tool looks? |
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Yes, please just edit the search.html
file. |
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Where can I find additional information
on the use and setup of my Search Tool? |
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Additional information may be found
here. |
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Can anyone have a MySQL database set
up? |
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We offer MySQL database access free
of charge to our Gold Account customers. |
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What is the "Host Name" for MySQL? |
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Please use "localhost.addr.com" as
the host name. |
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My database is set up, now how do I
access it? |
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To access your database, simply telnet
into your account and type the following at the command
prompt: mysql -u <user name> -p <password>
database name |
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How do I have a mySQL database setup
on my account? |
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Click
here to submit a request to our Technical Support
Department. |
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How do I activate telnet on my account? |
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To have telnet activated on your account,
please click
here. |
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I had you activate telnet, now
how do I use it? |
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To access your account via telnet,
type the following at the "Run" prompt in the "Start"
menu (Windows): telnet shell##.addr.com |
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| ** please note, ## refers
to your server number. If you are unsure of this, please
contact us ** |
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