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Brief FTP Tutorial...

The process by which files are transferred to the Web server is called "FTP" (File Transfer Protocol). You have unlimited access to your account via FTP 24 hours a day. This means you are free to create and maintain your Web pages on your own computer and upload files to your Website at your leisure. Internet Providers such as AOL, CompuServe, and Prodigy may have a built-in FTP interface. If you have a PPP Internet account and need an FTP program, you can download software for either the PC or Mac below. We suggest that you contact your local Internet Provider to inquire about compatibility.

Attention: Microsoft FrontPage Users with Microsoft FrontPage extensions installed on their sites should use only the FrontPage publishing feature to transfer files. Using regular FTP can corrupt the extensions, disabling the functionality of the FrontPage and requiring that the site be deleted to reinstall the extensions.

Step 1. To get started, download one of the following FTP program:

For the Mac, "Fetch" is available:

Step 2. Configure your FTP software:

When you opened an account with us, you received an email which contained the following necessary information:

  • Your username (also known as User ID)
  • Your Password
  • FTP Host Name (
The Host Name tells your FTP software to connect to the Web server in which your Website resides. In general, the process of configuring the various FTP software programs is the same. We recommend WS_FTP for PC users and will be using it in the upcoming examples.

Each time you run WS_FTP the Session Profile window will be displayed. A profile contains the information needed to connect to your Website. Creating a profile now will eliminate the need for you to configure the software each time you wish to connect to the Web server via FTP. To create a new profile, click the "New" button and enter a generic profile name at the top of the Session Profile window. Next, enter the User ID, password and Host Name for your Website as illustrated below.

Fig. 1
Configure Your FTP Software

Be sure to select "Auto detect" for the Host Type. (see Fig.1) It is best to select "Save Password" and "Auto Save Config" to maintain these settings for future use. All other fields can be left blank. You are now ready to connect to the Web server. Click "Ok" to continue.

Step 3. Upload your files over:

When you connect to the Web server, you will connect directly to the root ("home") directory of your account. WS_FTP will display a split screen where files on the left-hand side are within your own computer. (see Fig. 2). You will see several folders on the right-hand side such as bin, cgi-local, dev, etc, lib, and stats which are landmarks suggesting a successful connection to your Website.

Fig. 2
Upload your files over

Note: In order for your Web page to be accessible via the Web, you need to upload all the files under the "public_html" directory (or any sub directories under it). So, before transferring files, please change the directory by double-clicking on "public_html".

To make your home page load automatically, name the HTML document
"index.htm" or "index.html" in lowercase and upload it to the "public_html" directory of your account. To upload a file or files, simply highlight the file(s) on the left and click the right-arrow button ("-->") in the center of the screen.

Be sure to upload HTML documents and scripts in ASCII mode and images in BINARY mode. To transfer a file to a subdirectory, double-click the appropriate subdirectory to open it before transferring the desired file(s).

As soon as a file is uploaded to the Web server, it is available for all to see. If, after uploading a file, you are still unable to see the updated file via Netscape, you need to clear both disk and browser cache. This function can be found by selecting Options > Network Preferences in Netscape. Remember that you must first be connected to the Internet through your local Internet Service Provider in order to connect to the Web server.

Notes to Mac Users

  • Select "raw data" transfer mode when using Fetch to transfer both HTML and images.

  • PageMill may add either a .bin or .txt extension to your files which must be removed in order for such files to load properly.

Viewing Web Pages in Netscape

Webmasters often modify an HTML document and re-upload it to the server. After returning to their Web browser they click RELOAD only to find the original document unchanged. This is a common occurrence for Netscape users and is easily remedied by clearing the browser's disk cache. This can be done in Netscape under Options > Network Preferences.

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